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If you have one focused request, take the next step. For a question, larger need, or unclear path, send the short version.

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Routing

Start with the smallest useful path.

One focused request: use Take the Next Step.

Question first: send the short version and include the context that would make the answer useful.

Larger need: begin with the clearest piece of work. The larger path can be named after that.

Question

Send the short version.

A few practical sentences are enough. If it belongs in The 72-Hour Office, we will point you there.